Shipping and Returns

Shipping and Returns

 

Shipping

 

We pride ourselves to offer best online delivery services provided by Canada Post starting on July 2020 to customers in Canada and United States.  We do offered next business day services by UPS and Fedex at extra cost. All qualifying orders over $290 (before tax) will be shipped free of charge using Canada Post Expedited, UPS Ground, Fedex Ground, or Purolator Ground.  Insurance charges may be added for items over 100 dollars. Typical delivery times are as follows:

 

Time Frame

Greater Vancouver Area               2-3 days

Up to 5 days  to rest of other Metro area in BC

Rest of Canada  5-9 days to most of Canada

United States     3-5 Days to Western USA

4-6 Days* to the Midwest

6-8 Days* to the Eastern USA

7-9 Days to Puerto Rico, Alaska and Hawaii ( extra cost may incurred )

- Please note that in all cases where there are estimates only and only business day will be counted

 

Taxes

For all customers from British Columbia have to pay GST and PST when it is applicable.  GST or HST will be applied according to other jurisdiction tax authorities.

 

Warranty

For all our equipment purchase will carry one year manufacturer’s warranty.  We will offered two years standard  all inclusive extended warranty for Silver and Executive members on selected merchandises.

All equipment are qualify to purchase three years worry free extended warranty as well.

 

Return

We are glad to accept your return with refund with approved RMA from JBCUP.com within 21 day of received of the merchandises.  We are glad to replaced any damaged items during shipment at no extra charge after we received approval of the insurance claims.  We reserve the right to charges up to 25% restocking fees for the product return after the inspection of returned merchandises.

 

JBCUP.com reserves the right to limit returns for individuals deemed at the sole discretion of JBCUP.com to be returning excessive amounts of products.